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Law360: O'Melveny Helms Gladly's US$50M Series D FinancingFebruary 01, 2019
O’Melveny & Myers advised Gladly on its recent US$50 million Series D financing as the company continues to help businesses reach their customers through digital communications.
“We started Gladly with the goal of reinventing customer service; to put people back at the center of it all, and to enable companies to have empathetic, natural, productive conversations however their customers choose to engage,” said Joseph Ansanelli, CEO of Gladly, in a statement. “We are honored to be helping amazing brands such as JetBlue, Godiva, and TUMI in their journeys towards delivering customer-centric service that drives revenue, lowers costs, and meets customers where they are.”
The O’Melveny team included partner and co-chair of the firm’s corporate department Warren Lazarow and counsel Wenting Yu.