O’Melveny & Myers LLP is a limited liability partnership registered in England (registered number OC307988).
A list of members’ names and their professional qualifications and jurisdiction of qualification may be inspected at our registered office, 100 Bishopsgate, 19th Floor, London EC2M 1GT. Wherever we make reference to a “partner” in the English limited liability partnership, that term indicates a member of the English limited liability partnership. (Any such reference shall not be construed as indicating that the members of the English limited liability partnership are carrying on business in partnership for the purposes of the Partnership Act 1890).
We operate in combination with our associated California, USA, limited liability partnership, O’Melveny & Myers LLP in the following offices: Beijing, Brussels, Century City, Hong Kong, Los Angeles, Newport Beach, New York, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo, Washington, DC.
Regulatory StatusWe are authorised and regulated by the Solicitors Regulation Authority (SRA number 407228). Like most law firms, this firm is not authorised under the Financial Services and Markets Act 2000, but we are able in certain circumstances to offer a limited range of investment services to clients because we are members of the Law Society (a designated professional body under Part XX of the Financial Services and Markets Act 2000). We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide. We can also provide such services if they may reasonably be regarded as a necessary part of our professional services or if we are otherwise permitted to provide them under the Financial Services and Markets Act 2000. The nature of the regulated activities which we may carry on by virtue of being members of the Law Society are limited and relate, principally, to dealing as agent in, arranging deals in and advising on, certain types of investments.
We are not authorised by the Financial Conduct Authority. However, we are included on the register maintained by the Financial Conduct Authority so that we can carry on insurance mediation activity, which is broadly the advising on, selling and administration of insurance contracts. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the Solicitors Regulation Authority. The register can be accessed via the Financial Conduct Authority website at http://www.fsa.gov.uk/register/epfSearchForm.do.
The Law Society of England and Wales is a designated professional body for the purposes of the Financial Services and Market Act 2000. The Solicitors Regulation Authority is the independent regulatory arm of the Law Society. The Legal Ombudsman is the independent body dealing with complaints against lawyers. If you are unhappy with any insurance advice you receive from us, you should raise your concerns with either of those bodies.
Complaints and Professional Indemnity Insurance
You have a right to complain. We would seek to resolve with you any complaint which you might have about any aspect of our service or our bills. If you have any complaint, in the first instance, please inform (by telephone, e-mail or post) the person named in the Letter as the partner primarily responsible for the Engagement or, if you prefer, our London office manager Trish Schillaci
on +44 (0) 20 7558 4868 and at email@example.com. We operate a complaints and redress procedure, which we will provide to you upon request. Any complaint will be dealt with promptly, fairly, openly and effectively in accordance with the procedure.
As regards a complaint about our bills, you may also have a right to object to our bills by applying to the court for an assessment of our bills under Part III of the Solicitors Act 1974. Please be aware that (a) if all or part of a bill remains unpaid, we may be entitled to charge interest; and (b) The Legal Ombudsman may not deal with a complaint about a bill if you have applied to the court for assessment of that bill.
For the professional regulations governing our conduct see the on-line SRA Code of Conduct 2011 at www.sra.org.uk/solicitors/handbook/code/content.page, which should be read in conjunction with the various legislative instruments of the UK Parliament and rules made under them referred to in the SRA Handbook, which also govern our conduct.
The contact details of the Solicitors Regulation Authority are: Address: Ipsley Court, Berrington Close, Redditch, Worcestershire B98 0TD; Tel: 0370 606 2555 or, from outside the UK, +44 (0)1527 504 450; E-mail: firstname.lastname@example.org; Website: www.sra.org.uk.
The contact details for The Legal Ombudsman are: Address: Legal Ombudsman, PO Box 6806, Wolverhampton WV1 9WJ; Tel: 0300 555 0333 or, from outside the UK, +44 121 245 3050; E-mail: email@example.com; Website: www.legalombudsman.org.uk/.
Normally, you will need to bring a complaint to The Legal Ombudsman within 6 months of receiving a final written response from us about your complaint. Additionally, you must make the complaint to The Legal Ombudsman within six years from our act or omission or three years from when you should reasonably have known there was cause for complaint without taking advice from a third party, whichever is later.
The Legal Ombudsman scheme rules set criteria as to the scheme, including as to who are eligible complainants, what are eligible complaints and what actions The Legal Ombudsman can take. Accordingly, please be aware that you and/or your complaint may not fall within those criteria.
We comply with the SRA Indemnity Insurance Rules 2011 as to professional liability insurance. Our insurer, Pembroke Syndicate 4000 at Lloyd's of London, may be contacted at One Lime Street, London EC3M 7HA (tel: +44 (0)20 7327 1000) and coverage is in relation to our provision of legal services in England, Wales or anywhere in the world.
Where we hold your contact details, we use them to send you information and marketing and business communications and for our own internal purposes. This information is available to the offices of our associated firm. If any of your details are incorrect or have recently changed, or if you no longer wish to receive marketing communications, please let us know by emailing us at firstname.lastname@example.org.
Our VAT number is GB 839 692 668.